Terms and Conditions

PLUM ISLAND SOAP COMPANY ® RETURN POLICY: 

 

 

RETURN OF PRODUCT FOR ANY REASONS WITH EXCEPTION TO ORDER ERRORS OR DAMAGE

1. We will issue a credit on all returned product for any reason other than order errors on our part or damages via shipping (see Error/Damage Policy below) that have come back to us within 2 months of purchase from your received delivery date.
2. Returned product must be in the same condition as received and packed appropriately for safe return shipment back to us.
3. A 20% restocking fee will be deducted on all credit memos issued.
4. Shipping and handling is nonrefundable on all returns.
5. Buyer is responsible for all shipping costs on returns and exchanges.
6. Contact us via phone or email before shipping product back.
7. Contact for product returns: Lexi Rowlands at (978)-465-0238 or Email: orders@plumislandsoap.com
8. Explain reason for return.

 

Return Address:

Plum Island Soap Co. ®
ATTN: Lexi Rowlands
205 Northern Boulevard
Newburyport, MA 01950

 

RETURN POLICY DUE TO ORDER ERRORS OR PRODUCT DAMAGE

1. Plum Island Soap Company ® LLC must be notified immediately upon receipt of damaged goods.
2.  Upon receiving your order, please inspect the package for any damage, shortages, or incorrect order. Please report any errors within (72) hours of receiving your shipment. 3. Contact for returns: Lexi Rowlands at (978)-465-0238 or Email: orders@plumislandsoap.com
3. Explain reason for return: (Order Error or Damages) and if possible a photo of any damages.
4. Plum Island Soap Co.® will:

       a. Issue a UPS Return Label to return product
       b. Replace all product shipped via UPS at our cost

 

Return Address:

Plum Island Soap Co. ®

ATTN: Lexi Rowlands

205 Northern Boulevard

Newburyport, MA 01950

 
Privacy Policy: Plum Island Soap Company ® LLC values and respects its customer’s privacy. We do not sell your information to third parties. Any information that is gathered is used by Plum Island Soap Company ® LLC in an effort to make you aware of upcoming sales, specials and/or promotions.

Products, Content and Specifications: All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time.

Accuracy of Information: Plum Island Soap Company ® LLC attempts to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currency of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Use of this Web Site: The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by The Plum Island Soap Company ® LLC and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Trademarks: Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of The Plum Island Soap Company ® LLC and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners, including The Plum Island Soap Company ® LLC and its affiliates. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of The Plum Island Soap Company ® LLC or such third party owner.

Linking to this Web Site: Creating or maintaining any link from another Web site to any page on this Web Site without The Plum Island Soap Company’s ® prior permission is prohibited. Running or displaying this Web Site or any material displayed on this Web Site in frames or through similar means on another Web site without The Plum Island Soap Company’s ® prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.

Third Party Links: From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by The Plum Island Soap Company ® LLC, or its affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither The Plum Island Soap Company ® LLC nor any of its affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. The Plum Island Soap Company ® LLC nor any of its affiliates endorse, guarantee, or make any representations or warranties regarding any other Web site, or any content, materials or other information located or accessible from such Web sites, or the results that you may obtain from using such Web sites. If you decide to access any other Web site linked to or from this Web Site, you do so entirely at your own risk.

Use of this Web Site: The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by The Plum Island Soap Company ® LLC and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Inappropriate Material: You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that The Plum Island Soap Company ® LLC may have at law or in equity, if The Plum Island Soap Company ® LLC reasonably determines that you have violated or are likely to violate the foregoing prohibitions, The Plum Island Soap Company ® LLC may take any action they reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this Web Site of the related materials. The Plum Island Soap Company ® LLC will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing The Plum Island Soap Company ® LLC to disclose the identity of anyone posting such materials.

User Information: Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. The Plum Island Soap Company ® LLC, each of its affiliates and/or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. The Plum Island Soap Company ® LLC may, but is not obligated to, monitor or review any User Communications. The Plum Island Soap Company ® LLC shall have no obligations to use, return, review, or respond to any User Communications. The Plum Island Soap Company ® LLC will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. The Plum Island Soap Company ® LLC retains the right to remove any or all User Communications that includes any material The Plum Island Soap Company ® LLC deems inappropriate or unacceptable.

Revisions to these Terms and Conditions: The Plum Island Soap Company ® LLC may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Web Site. Account Termination. You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.